This Privacy Policy describes how Fessage (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Fessage (the "Site").

1. Information We Collect

We collect various types of information from and about you when you interact with our Site, including:

  • Personal Information You Provide: This is information you willingly give us, such as your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card numbers or other payment details) when you make a purchase or create an account.

  • Order Information: When you purchase our products (Pizza Cutter Equipment), we collect details related to your transaction, including the items purchased, date and time of the transaction, and shipping details.

  • Device and Usage Information: When you browse our Site, we automatically collect information about your device and how you interact with our Site. This may include your IP address, browser type, operating system, time zone, and information about the pages you view, the links you click, and the search terms you enter.

2. How We Use Your Information

We use the information we collect for several primary business purposes:

  • To Process and Fulfill Orders: To process your payments, ship your Pizza Cutter Equipment, provide you with invoices and order confirmations, and manage any returns or exchanges.

  • To Communicate With You: To respond to your inquiries, send you service messages (like order updates), and, if you opt-in, send you marketing and promotional communications about our products.

  • To Maintain and Improve Our Site: To analyze how our customers use the Site, improve our product offerings (Pizza Cutter Equipment), and optimize the functionality and user experience.

  • To Prevent Fraud and Ensure Security: To detect and prevent potential fraud, errors, or other illegal activities.

  • Legal Compliance: To comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive.

3. Sharing Your Personal Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share your information with third-party vendors who perform services on our behalf, such as payment processors (to process transactions), shipping carriers (to deliver your Pizza Cutter Equipment), and marketing or analytics services (to help us understand our business).

  • Legal and Safety: We may disclose your information if we are legally required to do so, or to protect our rights, property, and safety, or the rights, property, and safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Your Rights

As a customer based in the United States, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request that we correct any inaccurate or incomplete information.

  • Opt-Out: The right to opt-out of receiving marketing communications from us at any time.

5. Cookies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site, analyze usage, and support our marketing efforts. You can set your browser to refuse all or some browser cookies, but note that some parts of the Site may not function properly without them.

6. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or mail using the details provided below:

Address: 1657 Miller Ave SE, Marietta, GA 30060, USA

Phone: +1 (706) 738-4536

Email: contact@fessage.com