Shipping Policy
This Shipping Policy describes how Fessage ships your orders of Pizza Cutter Equipment. By placing an order with us, you agree to the terms outlined below.
1. Order Processing Time
All orders are processed and prepared for shipment within 1-2 business days (Monday through Friday, excluding holidays).
Orders are not shipped or delivered on weekends or major holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few additional days. We will contact you via email or phone if there is a significant delay in the shipment of your order.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Transit Time | Cost Calculation |
| Standard Shipping | 6–8 business days | Calculated at checkout (based on weight and distance) |
| Expedited Shipping | 4–5 business days | Calculated at checkout (based on weight and distance) |
Delivery Estimates: The estimated delivery time includes the processing time plus the transit time.
Delivery Delays: Delivery delays can occasionally occur due to carrier issues, weather, or high volume. We are not responsible for delays caused by the carrier.
3. Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped. This email will contain your tracking number(s).
The tracking number will be active within 24 hours of receiving the email.
4. Shipping Destinations
We currently only ship to addresses within the United States.
We do not offer international shipping at this time.
5. Customs, Duties, and Taxes
Since we only ship within the United States, your order should not incur customs duties or taxes. Sales tax will be charged based on the state where the order is being shipped, as required by law.
6. Damages
Fessage is not liable for any Pizza Cutter Equipment or accessories damaged or lost during shipping.
If you received your order damaged, you must contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. Contact Us
If you have any questions about this Shipping Policy, please contact us:
Address: 1657 Miller Ave SE, Marietta, GA 30060, USA
Phone: +1 (706) 738-4536
Email: contact@fessage.com